FAQs

1. How long does it take to receive my order?

Our standard shipping time is 3-5 business days for domestic orders. International orders may take longer depending on the destination. Please note that these are estimated delivery times and actual delivery may vary.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

3. Can I track my order?

Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to track the progress of your shipment.

4. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund or exchange. Please refer to our refund policy for more details.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. The shipping cost and delivery time may vary depending on the destination. Please contact us for more information regarding international shipping.

6. How can I contact customer support?

You can reach our customer support team by emailing us at joltshopping3@gmail.com. We strive to respond to all inquiries within 24 hours.

7. Are your products covered by a warranty?

Yes, all our products come with a standard manufacturer's warranty. The duration of the warranty may vary depending on the product. Please refer to the product description or contact us for more information.

8. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

9. What is your refund policy?

We have a 30-day return policy for refunds. To be eligible for a refund, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Please refer to our refund policy for more details on the return process.

10. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us for more information on our wholesale pricing.